1. Information We Collect
We may collect the following types of information:
Personal Information
When you create an account or purchase a subscription, we may collect:
- Full Name
- Email Address
- Mobile Number
- Password (stored securely in encrypted form)
- Profile Information
- Billing and Payment Details (processed through secure payment providers)
Usage Information
When you use our platform, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Login Activity
- Pages Visited
- Test History
- Scores and Performance Analytics
- Session Duration
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Provide access to mock tests and study materials.
- Process subscription payments.
- Track your exam performance and progress.
- Personalize your learning experience.
- Respond to customer support requests.
- Improve website performance and user experience.
- Detect fraud, abuse, or unauthorized access.
- Send important account notifications and service updates.
We may also send promotional emails or updates. You can opt out of marketing communications at any time.
3. Payment Information
RRBQuest.in does not store your debit card, credit card, UPI PIN, or online banking credentials.
All payments are securely processed through trusted third-party payment gateway providers that comply with applicable security standards.
4. Cookies
We use cookies and similar technologies to:
- Keep you signed in.
- Remember your preferences.
- Improve website functionality.
- Analyze visitor traffic.
- Enhance user experience.
You may disable cookies through your browser settings, although some features of the website may not function properly.
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information, including:
- Secure HTTPS encryption
- Password encryption
- Secure authentication
- Access controls
- Regular security monitoring
While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Payment gateway providers
- Cloud hosting providers
- Analytics providers
- Email service providers
- Government authorities when required by law
All third-party service providers are expected to protect your information in accordance with applicable laws.
7. Data Retention
We retain your information only for as long as necessary to:
- Maintain your account
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our Terms of Service
If you delete your account, some information may be retained where required by law or for legitimate business purposes.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Update or correct your information.
- Request deletion of your account.
- Request a copy of your personal data.
- Withdraw consent where applicable.
- Object to certain data processing activities.
To exercise these rights, please contact us using the details below.
9. Children's Privacy
RRBQuest.in is intended for students and job aspirants. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.
If you believe a child has provided personal information without authorization, please contact us so we can take appropriate action.
10. Third-Party Services
Our website may integrate third-party services such as:
- Payment gateways
- Analytics tools
- Cloud hosting providers
- Email services
These providers have their own privacy policies, and we encourage you to review them.
11. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.